Oklahoma City Museum of Art

Oklahoma City Museum of Art

UX Research & Strategy

Digital Designer

Assistant Web Developer

2021

Contributions

research

Customer Research

Competitor Review

Usability Research

strategy

Target Audience Discovery

User Personas

Feature Definition

Information Architecture

User Flows

design

Interior Page Design

Prototype Development

site development

Template Creation (Elementor)

Site Development Assistance

Quality Control

project overview

On this project I served as Digital Designer for the comprehensive redesign of the Oklahoma City Museum of Art website. I leveraged my experience as a former museum employee to redesign key elements of their digital experience. I focused on solving real visitor pain points: finding exhibition dates, film showtimes, buying tickets, and accessing virtual programming during COVID-19 pandemic restrictions.

My approach centered on four improvements: streamlining exhibition discovery, simplifying ticket purchases, creating intuitive navigation, and building virtual platforms essential during lockdowns. I developed a navigation system that dramatically improved content findability across all devices.

By implementing custom WordPress post types for exhibitions, films, and events, I created a system that was both flexible and easy for museum staff to manage themselves.

The results were significant: 40% fewer support calls about website navigation, 35% more online ticket sales during reopening, easier content management for staff, and expanded digital engagement through virtual exhibition access. We successfully balanced aesthetics with functionality during a critical transition period for the museum.

collaborators

brand design & development

Braid

brand messaging & strategy

Erin Cooper

web development

Dane Strom

Alaina Hunt